Privacy Policy
Updated:
Early Foundations Academy is owned and operated by MSGM Group Pty Ltd (ABN 26 698 857 493). At Early Foundations Academy, your privacy and the privacy of your child are important to us. This Privacy Policy explains how we collect, use, store and protect personal information when you use our website or our early education and care services at 53 Clyde Avenue, Moorebank NSW 2170. We handle personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles, and the Education and Care Services National Law and Regulations. By accessing our website or enrolling your child, you agree to the terms of this policy.
Information We Collect
We may collect the following types of personal information:
Parent/Guardian information: Name, email address, phone number, residential address, emergency contacts and other details you provide through enquiries, tour bookings or the Enrolment Form.
Child information: Your child’s name, date of birth, medical and immunisation information, dietary requirements, developmental and learning records, custody arrangements and care preferences.
Payment and subsidy information: Bank or card details for fee payments and details required to administer the Child Care Subsidy (CCS), including Customer Reference Numbers.
Images and observations: Photographs, videos and learning documentation of your child, collected with your consent.
Cookies and usage data: Non-identifying information such as browser type, IP address and website usage patterns.
How We Use Your Information
We use personal information for the following purposes:
To process enquiries, tour bookings and enrolments, and to manage your account.
To provide safe, high-quality education and care for your child, including meeting health, medical and dietary needs.
To communicate important information, such as your child’s learning, incidents, and changes to our services or policies.
To administer fees and the Child Care Subsidy with Services Australia.
To meet our legal and regulatory obligations, including reporting to the NSW Department of Education as the regulatory authority.
To improve our website functionality and user experience.
Data Security
We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification or disclosure. Records are stored securely, with access limited to authorised staff, and our digital systems use access controls and encryption. However, no online transmission is entirely secure, and we cannot guarantee complete security.
Sharing Your Information
We do not sell or rent your personal information. We may share information only in the following circumstances:
With service providers who assist in operating our website, enrolment, communication and billing systems.
With Services Australia and government agencies to administer the Child Care Subsidy.
With regulatory authorities, health professionals or emergency services where required by law or to protect the health and safety of a child.
With your consent, for purposes not otherwise described in this policy.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us understand how visitors use our site so we can improve our services. You can control or disable cookies in your browser settings.
Your Rights
You have the right to:
Access and update the personal information we hold about you and your child.
Request the correction or deletion of your data, subject to our record-keeping obligations under the National Regulations.
Opt out of marketing communications at any time.
Make a privacy complaint to us. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
Changes to This Privacy Policy
We may update this Privacy Policy periodically. All changes will be posted on this page with a revised “Last updated” date. Your continued use of the website or our services after any changes signifies your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@earlyfoundationsacademy.com.au
Phone: (02) 9601 8930
Address: 53 Clyde Avenue, Moorebank NSW 2170